These terms set out what you agree to when you use 4bd, and what we commit to in return. Access and eligibility depend on your local law and the regions where our services are available — read this before opening an account.
Account Access Rules
Jurisdiction Conditions
User Rights Covered
Live casino and slots
POLICY TERMS SCOPE
What These Legal Terms Cover
These legal terms apply to every interaction you have with 4bd — from browsing the game lobby to funding your account via bKash, Rocket, or Bank Transfer. By continuing to use the platform, you confirm that you have read and understood the conditions set out here. We do not waive these terms for any reason, and we reserve the right to update them when our operating conditions change. Any update will be posted here, and your continued use of 4bd after that point means you accept the revised terms. Where local law in Bangladesh limits or modifies any part of these terms, local law takes precedence over our standard wording — we do not claim to override applicable regulation. If you are unsure whether using 4bd is permitted in your jurisdiction, check with a qualified local adviser before proceeding. Access is conditional on eligible regions and your personal legal standing. Your account wallet — including any balance deposited through bKash or Rocket — is subject to these terms at all times. We hold transaction records in line with our data retention policy, and you can request a copy through the support paths listed on this page.
bKash Transactions
Deposits and withdrawals processed via bKash fall under these terms. Transaction records are held in your account history.
Rocket Transfers
Rocket payment activity is logged against your account and subject to the same access and verification conditions described here.
Bank Transfer
Bank Transfer movements are recorded and retrievable from your account dashboard after login.
Account Wallet
Your wallet balance and transaction log are always accessible from the account page — no external request needed for routine review.
COVERAGE AND LIMITS
Where This Policy Applies
Not every aspect of the 4bd experience falls under the same legal framework. This section clarifies what is inside and outside the scope of these terms so you know exactly what they govern.
Account Access
Creating and using a 4bd account is fully covered. Eligibility is subject to your local law and the regions where 4bd operates — access is not unconditional.
Transactions
All payment activity — bKash, Rocket, Bank Transfer — is within scope. These terms define how funds are handled, recorded, and reviewed.
Site Content
Game content from our studios, lobby pages, and support materials are within scope. We are responsible for the accuracy of what we publish here.
Third-Party Services
Payment processors and external networks operate under their own terms. We do not extend our legal coverage to third-party platforms you access via links on this site.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have clear, practical choices under these terms — they are not passive. If something in your account does not look right, you are not required to accept it and move on. Start by reviewing your transaction history directly in the account dashboard, where every bKash, Rocket, and Bank Transfer record is listed in chronological order. If a record contains an error, submit a correction request through the support channel and include the transaction reference shown on screen. For questions about how your data is held or how long records are kept, use the legal contact path listed in the support section below — responses cover the specific question you raise, not a generic policy copy. If you want to close your account, that request goes through the same support route; we will confirm the outcome and the status of any remaining wallet balance before proceeding. These rights exist from the moment your account is created.
Review Your Records
Your full transaction log is in the account dashboard after login — bKash, Rocket, and Bank Transfer entries are all there, sortable by date.
Correct Account Details
If your registered name, contact details, or payment method information is wrong, raise it through account support with the correct details and we will update the record.
Raise a Policy Question
For anything specific to these legal terms — jurisdiction queries, data questions, retention periods — use the legal contact route in the support section below.
Request Account Closure
Send a closure request through support. We confirm the wallet balance position and the closure outcome before finalising — nothing happens without your awareness.
LEGAL CONTACT PATHS
How to Reach Us on Legal Matters
For anything related to these terms — account access queries, data requests, correction submissions, or closure — use the contact routes below. We respond to legal queries through the channel you use to submit them.
Live Chat Support
Available from the account page after login. Use this for account-level questions, correction requests, and transaction queries that need a fast response.
Email — Legal Queries
For data retention questions, jurisdiction concerns, or formal account closure requests, email our support address found in the account help section.
Account Help Centre
The help section within your account dashboard covers common legal questions, account access steps, and the correction request process in one place.
DATA AND ACCOUNT SECURITY
How We Handle Your Data and Account
We keep the data we collect to what is necessary for your account to function — transaction history, contact details, and the verification information required to process payments through bKash, Rocket, or Bank Transfer. Cookie usage is limited to session management and functional performance; you can review and adjust cookie settings through the account preferences page. Account security relies on the login credentials you set, and we do not store payment PINs or wallet credentials from third-party services. Retention periods vary by data type: transaction records are held for as long as your account is active and for a period after closure in line with our standard policy. To request a summary of what we hold, or to ask about deletion for data that is no longer needed, use the email contact route listed in the support section above.
Data Collection
We collect only what your account requires — registration details, transaction records, and the verification data tied to bKash, Rocket, or Bank Transfer activity. Nothing beyond operational need.
Cookie Use
Cookies on 4bd handle session continuity and functional load. Review or adjust your cookie preferences from the account settings page after login.
Account Security
Your login credentials are yours to manage. We do not store third-party wallet PINs. If you suspect unauthorised access, contact support immediately through live chat.
Data Requests
To see what we hold on your account, or to request removal of data no longer needed, email the legal support address shown in the account help section.
LEGAL QUESTIONS ANSWERED
Common Questions About These Terms
If you have a question about your rights, account access, or how these terms work in Bangladesh, check here first.
Does Bangladesh law affect whether I can use 4bd?
Yes. Access to 4bd depends on your local law and the regions where our services are currently available. We do not override applicable regulation. If you are unsure about your eligibility, check with a local legal adviser before creating an account.
Where can I see my bKash and Rocket transaction history?
Your full transaction log — including bKash, Rocket, and Bank Transfer entries — is in the account dashboard after login. Records are listed by date and include reference numbers you can use if you need to raise a query with support.
How do I correct an error in my account details?
Contact support through live chat or email with the correct information and your account reference. We update the record once the request is verified. Do not share payment PINs or wallet passwords when submitting a correction.
How long does 4bd keep my account data?
Transaction records and account data are held while your account is active and for a standard period after closure. For the specific retention period that applies to your account type, send a query through the email support route in the contact section above.
What happens to my wallet balance if I close my account?
Before we finalise any account closure, we confirm the status of your wallet balance with you. Nothing is processed without your awareness. Submit a closure request through support and we will walk through the balance position before proceeding.
Can I request a copy of the data 4bd holds on me?
Yes. Send a data request to the legal support email address listed in the account help section. We respond to the specific question you raise and provide the relevant records. Allow reasonable time for the request to be processed after submission.