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These terms set out how your account works on 4bd — what you can do, what we expect, and how transactions through bKash, Rocket, and Bank Transfer are handled. Access to 4bd and use of any feature on this site depends on your local law and eligible region.
By creating an account on 4bd, you enter into a direct agreement with us. These terms apply to every part of your account relationship — from the moment you register through to any transaction you make or game you open in the lobby. They cover account creation and verification, deposits and withdrawals processed via bKash, Rocket, and Bank Transfer, access to game content supplied by our studio partners including Habanero, Bigtime Gaming, JDB, and Spadegaming, and any communications we send to your registered contact details. We revise these terms when our operations change. The version shown on this page at the time you use the site is the one that applies to that session. We will notify you of material changes through your account dashboard or registered contact method before they take effect. If you continue using 4bd after a change goes live, that counts as acceptance of the updated terms. If any part of these terms conflicts with your local law, that part does not override the law — access and eligibility always depend on what is permitted in your region. Queries about specific clauses can be sent to our support team at any time.
Not every part of your experience on 4bd falls under the same set of rules. Understanding the boundary helps you know when to look here and when to look elsewhere.
Registration, login, wallet balance, and any action you take while signed in fall fully within these terms. This includes deposit requests made via bKash, Rocket, or Bank Transfer and any withdrawal instruction you submit through your account.
Payment processing steps — from the moment you initiate a transfer to when it reflects in your account balance — are governed here. Specific limits, verification steps, and processing conditions are shown in your account settings at the time of each transaction.
Game titles and lobbies supplied by Habanero, Bigtime Gaming, JDB, and Spadegaming are available through 4bd's platform under these terms. We make the content accessible; each studio sets its own game mechanics independently of this agreement.
Payment providers like bKash and Rocket operate under their own separate terms. We do not control those terms, and issues arising directly from a provider's own service fall outside the scope of what these terms govern.
Your account on 4bd comes with a set of practical rights you can exercise at any time. You can review your full transaction history — deposits via bKash or Rocket, withdrawals, and in-lobby activity — by opening the transaction log in your account dashboard after login. If any account detail is recorded incorrectly, such as a contact number or payment method linked to your wallet, you can update it directly from account settings. We ask that corrections are submitted before initiating a new transaction, not after. Raising a formal query about how these terms apply to a specific situation is always an option. Send it to our support team with your account reference and a clear description of the issue. Where you need documentation of your account history or a record of a specific transaction for your own purposes, you can request an export from within account settings. We aim to respond to every formal query through the channel you used to submit it.
Open the transaction log in your account dashboard to see a full history of deposits, withdrawals, and activity. This log is available after login and reflects real-time account state.
Update your registered contact details or linked payment method from the account settings page. Make corrections before submitting a new transaction to avoid processing delays.
Send a formal question about these terms to our support team with your account reference included. We respond through the same channel you used — live chat, email, or your dashboard message centre.
Use the export option in account settings to generate a record of your activity. This is available to you at any time and does not require you to contact support first.
If a clause in these terms is unclear, or if a transaction outcome does not match what these terms describe, contact us through any of the channels below. Include your account reference and a short description of the issue so we can locate the relevant record without back-and-forth.
Open the chat widget from any page while logged in to your account. Live chat is the quickest route for questions about a specific transaction or a clause in these terms.
Send a detailed written query to our support email address, listed in the Contact section of your account dashboard. Include your account ID and the relevant transaction reference for a faster resolution.
The message centre inside your account dashboard keeps a full thread of any support conversation. All formal responses to policy queries are recorded there for your reference.
We apply a consistent approach to account security, data handling, and these terms so that what you read here matches what you experience in your account. Changes to how we store or use account data are reflected in an updated version of this page before they take effect.
We retain your account records — including transaction history tied to bKash, Rocket, and Bank Transfer activity — for as long as your account remains active and for a period after closure as required by applicable obligations in eligible regions.
We use session cookies to keep you signed in during active use and to remember your account preferences. You can manage cookie settings from your browser at any time; adjusting them may affect how some account pages display.
Only the verified account holder can request changes to personal details, linked payment methods, or communication preferences. Verification steps are shown in account settings and must be completed before any change is saved.
When we update these terms, the revised version is published here and flagged to you via your account dashboard or registered contact. The update timestamp at the bottom of this page shows when the current version became active.
These are the questions we hear most often about how these terms apply to your account. If your question is not covered here, reach out via live chat or the message centre in your account dashboard.
Yes. Any deposit or withdrawal you process through bKash, Rocket, or Bank Transfer while logged into your 4bd account is covered by these terms. The specific limits and verification steps for each method are shown at the point of transaction inside your account.
Where any part of these terms conflicts with applicable law in Bangladesh or your eligible region, the law takes precedence. Access to 4bd and use of any feature on the platform depends on what is permitted under your local law at the time of use.
We flag material changes through your account dashboard and your registered contact details before they take effect. The update timestamp on this page shows when the current version became active. Continuing to use your account after an update counts as acceptance.
Yes. Use the export option in your account settings to generate a transaction record at any time. If you need a more detailed record for a specific period, submit a request through the support email listed in your account dashboard.
Open the transaction log in your account dashboard first to confirm the recorded details. If the outcome still does not match what these terms describe, contact support via live chat or email with your account reference and the transaction ID so we can review the record directly.
These studios supply game content accessible through the 4bd lobby. Our terms govern your account access to that content. Each studio sets its own game mechanics independently. Any in-game result follows the rules of the specific title, which are shown inside the game itself.